Refund & Return Policy – Aristocrate Shop

At Aristocrate Shop, we value your trust and want to make your shopping experience smooth and worry-free. If you are not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Returns & Refunds

• You can request a return or exchange within 7 days of receiving your order.
• To be eligible, the product must be unused, unwashed, and in the same condition that you received it, along with the original packaging.
• Certain products (e.g., personal care, hygiene items, food, or customized products) may not be eligible for return due to health and safety reasons.

2. Refund Process

• Once your return is received and inspected, we will notify you of the status.
• If approved, your refund will be processed within 7–10 business days, and the amount will be credited to your original payment method.
• Shipping fees are non-refundable, and return shipping costs will be the responsibility of the customer (unless the item was defective or wrong).

3. Exchanges

• We replace items only if they are defective, damaged, or sent in error.
• If you need to exchange an item, please contact us at [email protected]